Shipping & Handling
Our shipping methods are based on how to get you the freshest product, the fastest. Products are shipped in our specially packed containers to ensure you receive products in their optimal condition. For more product care information, visit our Product Care page. Shipping is available in the 48 continental states. We are currently unable to ship to Alaska and Hawaii.
Please note: Some of our products have longer lead times than others. Always consult the "Shipping Info" tab on the product page for the most accurate product shipping information.
How is the shipping rate determined?
Our shipping charges are calculated based on actual shipping costs, plus the packaging materials used to ship your items. There is no profit made on shipping costs.
We only ship our small decorated houses, small undecorated houses, and medium undecorated houses. Ground shipping is included in the cost of these products. They will arrive in separate boxes from other items you order.
Larger sized Gingerbread Houses are too fragile to ship, and can only be picked up in store.
Gingerbread Cookie Products, Sugar Cookies, Biscotti
These items can be shipped via UPS Ground to the 48 continental states. If you would like these items delivered faster, you can ship them UPS 3 Day Select, 2nd Day Air, or Next Day Air depending on their destination.
Muffin Loaves, Gourmet Cookies, Brownies
The freshness of these items is of the utmost importance. Using the chart below, please ensure that you will receive your product within three days of its ship date. If the product’s destination isn’t within UPS’ three-day range, please choose the 3-Day Select shipping method. If you’d like your items to be delivered faster, you can choose 2nd Day Air or Next Day Air.
To ensure your product is shipped in only the freshest condition:
Items shipped 3-Day Select only ship out on Monday or Tuesday
Items shipped 2nd Day Air only ship out Monday through Wednesday
Items shipped Next Day Air only ship out Monday through Thursday